We rigorously select our products to guarantee the best quality, safety and innovation. We work with specialist manufacturers renowned for their expertise, to offer you reliable, high-performance medical equipment at competitive prices.
Our selection criteria include compliance with CE marking, ISO and European standards, and product reliability and durability. We also assess the ethical and environmental commitment of our manufacturers.
Delivery times vary depending on the product and are indicated on each product sheet and in the order confirmation email.
We offer a range of delivery options, tailored to our customers' needs and location, including Chronopost for light consignments and specialist carriers for heavy or bulky items.
Once your order has been dispatched, you will receive a confirmation email with a tracking link so you can follow the delivery of your parcel.
Customers may exercise their right of withdrawal within 14 days of receipt of the order, in accordance with current legislation. For professionals, the specific conditions are detailed in our General Terms and Conditions.
If you notice a fault with a product you have received, log in to your customer account and follow the after-sales procedure indicated. Our team will help you to resolve the problem as quickly as possible.
The security of your personal data is of paramount importance to us. Your personal data will be treated with the utmost confidentiality and in accordance with RGPD regulations.
We adopt environmentally responsible practices such as using recyclable packaging, minimising our carbon footprint and promoting environmentally friendly products.
Our team is available to answer all your questions by email, telephone or via our online contact form. Please do not hesitate to contact us if you require any further information or assistance.